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Metrics

Conversion Funnel.

Find where people leave a multi-step journey.

01 / THE IDEA

What does it mean?

A conversion funnel represents sequential steps toward a defined outcome so teams can see drop-offs between stages.

02 / IN PRACTICE

Make it concrete.

Illustrative example: A subscription flow measures product view, plan select, checkout start, and completed purchase.

03 / WHAT TO WATCH FOR

A common mistake.

Calling every drop-off a design flaw without considering intent.

04 / WHEN IT HELPS

When should you use it?

When a business-critical workflow has several measurable stages.

05 / FURTHER READING

Explore the source.

Nielsen Norman Group — Conversion Rates ↗

A reference for further learning, not an endorsement or verbatim quotation.